Customer Quality Engineer - QUA18203

Function: Quality / Health, Safety & Environment
Localization: China - Jiangsu - Yancheng
Contract type: Standard jobs
Publication date: 7th February 2018
 
Faurecia is an Equal Opportunity Employer
 
"Technical Perfection and automotive passion" is what defines Faurecia. We design, engineer and provide the best in technology, systems and services for automobile makers in every major market on all five continents. If you share our ambition for technical perfection and our passion for all things automotive, Faurecia has a career for you.
"Faurecia, a driving force…for your professional growth."
 
Our [China Division] is looking for a [Customer Quality Engineer] for its [Mechanism Plant] at [Yancheng].
 
The main missions of the role are to:

1)Keep good relationship with customer, ensure quality information transfer quickly and timely.

2)Assistant UAP Manager、SQA Manager resolving customer complaint using Faurecia QRCI process and complete all the actions accordingly.

3)Review and update Control Plan and ensure consistent with FEMA and on-site documents.

4)Audit the implemented improving actions in each process.

5)Ensure customer complaint and improving actions update into Faurecia QSS system.

6)Participate in supplier audit process.

7)Have responsibility for PPAP submit to customer.

8)Manage the Quality Wall in customer site.

9)Coordinate customer audit and track the improvement actions.

10)Lead analysis following warranty returns in order to increase customer satisfaction and reduce warranty cost.

2.Other and Specific Missions

1)Cooperate with other department to deal with the problem happened in Customer Plant about Logistics,, Technical or Quality…

2)Ensure transparent timely communication with Line Manager

3)Others temporary job given by Line Manager

The ideal candidate will have/be:

  • At least 2 years working experience in Automotive Manufacturing Industrial and at least 1 year in Quality Inspection or Shopfloor Management

    Ensure full respect of Code of ethics & Code of management\ Rules and Regulations \Values\Employee handbook of the company

    Problem solving method and skill

    Familiar with Control Plan, FMEA and PPAP

    Customer "requirements" in term of relationship/regular contacts (in customer plant), Q target, PPAP procedure, APQP reporting…

    Manufacture process audit ability

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    Ability promote and drive quality culture and achieve target

    Ability to analyse, act, follow up decision.

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