FCS L2 Functional Support Manufacturing and Logistics. - IT 11303

Function: Information Technology
Localization: Czech Republic - Central Bohemia - Mladá Boleslav
Contract type: Standard jobs
Publication date: 16th September 2018
Faurecia is an Equal Opportunity Employer
 
"Technical Perfection and automotive passion" is what defines Faurecia. We design, engineer and provide the best in technology, systems and services for automobile makers in every major market on all five continents. If you share our ambition for technical perfection and our passion for all things automotive, Faurecia has a career for you.
"Faurecia, a driving force…for your professional growth."
 
Our GIS Division] is looking for an FCS L2 Functional Support Manufacturing and Logistics to be based at Mlada Boleslav - Bezdecin.
 
 

Main role is to ensure the functional support to FCS users in their region while providing consultancy and animation to the Business in the usage, deployment and enhancements of FCS functions.

 
Main Duties:
The  FCS L2 Regional Functional Support Team is the key interface between end users and the FCS Center of Excellence in terms of support, analysis problems and enhacements. Working in close relanthioship with Business Users to promote usage of FCS, retrofit and implement new functionalities.
 
FCS L2 Regional Functional Support Team is focused on retrofit, projects and special customer care while remain to ensure the global consistency of the FCS Support Chain across levels, starting from L1 and through L3 teams.
 
Main missions linked to those  streams:
  • Lead and implement the FCS Functionalities requested.
  • Ensure Retrofit activities in the region and delivers functional 2nd level support to end users.
  • Collects and describes local requirements from sites (in term of Request for Change RFC),  elaborating functional specifications and getting them validated.  Facilitates the establishment of priorities and the communication of decisions to the users community
  • Promotes coherence and consistency of data by following KPIs.
  • Ensures Continuous Improvement and  actively promotes better utilization of FCS.
  • Actively participation on FAUR’us to provide support to the user and promote FCS functionalties.
  • Coordinates and performs specific training.
 
 
 

 

Skills and Knowhow
  • Solid knowledge in ERP for the Manufacturing & Logistic domain or Finance and Controlling.
  • 3+ years overall experience in SAP, for the specific domain.
  • Good business knowledge in automotive industry.
  • Good communication and expression skills in a international environment. Written and oral.
  • Project management skills.
    • International mindset
    • Mobility : Up to 50%
  • Ability to prioritize and multitask. Flexibility and adaptability in work approach.
  • Team-oriented and collaborative mindset.
  • Strong analytical and problem-solving skills, with the ability to describe and conduct the problem
  • Strongly focused on delivery results.

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