IT Technician (Columbus, IN) - IT 11254

Function: Information Technology
Localization: United States - Indiana - Columbus
Contract type: Standard jobs
Publication date: 11th January 2018
Faurecia is an Equal Opportunity Employer
"Technical Perfection and automotive passion" is what defines Faurecia. We design, engineer and provide the best in technology, systems and services for automobile makers in every major market on all five continents. If you share our ambition for technical perfection and our passion for all things automotive, Faurecia has a career for you.
"Faurecia, a driving force…for your professional growth."
Our GIS Division is looking for a Second Shift IT Technician for its Columbus South Plant in Columbus, IN.

The role of a Lead IT Technician is to support the facility, support other technicians issues and IT Shared Services North America in the daily operations of the local network and IT hardware connected to it  This position shall serve as the administrator for and provide user support of information and communication business systems, telecommunications and related issues. The main missions of the role include:

  • Support IT issues with office and manufacturing systems (Level 1 and 2 Troubleshooting
  • Basic user support on common systems (such as Microsoft office
  • Server 2008 / 20012 management
  • ESX/VMWare Management 5.5 or above.
  • Hardware troubleshooting and replacement
  • Support users through a Help Desk system
  • Work with other members of IT Shared Services to provide solutions to user issues
  • Keep IT management up to date with local and system changes
  • Desktop/Laptop setup, configuration, support and distribution
  • LAN and Wireless Network Troubleshooting and Support.  (Cisco switch and wireless preferred).
  • Shop floor systems hardware support and troubleshooting.
  • Provide knowledge transfer to other IT Technicians in support of their roles.
  • Mentor other local technicians on Faurecia GIS policies, procedures and support tools.
  • Perform other duties as assigned by the plant leadership and the IT Region Leader
  • Familiarity with real time shop floor data systems is a plus


The ideal candidate will have/be:

  • Associates/Bachelor degree in Information Technology, applicable certifications, or 5 years experience in the function
  • Excellent troubleshooting skills and understanding of when to escalate issues.
  • Ability to communicate effectively with a diverse population and demonstrate good interpersonal skills. 
  • Excellent customer service skills. Customer service skills training and experience in or out of IT preferred.
  • Willing to work from 3pm to Midnight
  • Experience in a manufacturing production environment preferred
  • Requires familiarity with Microsoft Operating Systems and Microsoft Server 2008-12.
  • Requires familiarity with Microsoft Office Suite 2010, 2013 products.
  • Requires familiarity with software and hardware of PCs and IBM network servers.
  • Requires familiarity with VMWare and HyperV.
  • Cisco Wireless and Networking experience and/or training preferred.
  • Previous team leader role or recommendation from ITOP Management for this position.


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