Local IT Manager - INF11632

Function: Information Technology
Localization: Portugal - Viseu - Nelas
Contract type: Standard jobs
Publication date: 28th December 2018
Faurecia is an Equal Opportunity Employer
"New trends and expectations are reshaping the automotive industry. Inspired by the exciting new challenges associated with this revolution, Faurecia anticipates the future of mobility developing cutting-edge solutions for smart life on board and sustainable mobility. If you’re willing to contribute and create value for tomorrow’s cleaner and smarter mobility, Faurecia is the place to be."

Our Europe Seating Division is looking for a Local IT Manager to be based at Nelas.

The role of a Local IT Manager is to maintain the relationship between IT Shared Services and the site by assuring that the users are receiving the agreed Service from IT Shared Services, defined in a common Service Level Agreement (SLA). The main missions of the role are to: 
  • Manage the site's SLA with IT Shared Services: track the consistent performance of the system, ensure its functionality and direct its day to day utilization and upkeep.
  • Manage IT personnel on-site concerning objectives and results, assuring that each has a job description and a semi-annual individual review.
  • Elaborate and track the IT Shared Services budget of the Site, issuing or validating all the related IT purchases.
  • With the validation of Business Group (BG) IT, carry out the following tasks:
  • Collect and address site requests: Implement both new projects for local applications and infrastructures and improvements in the existing Information Systems, to ensure the right evolution.
  • Ensure the ownership of the System by the user. If necessary, co-ordinate : training to user and application of the procedures.
  • Give the technical and functional first level support to the users, assuming the resolution of all kind of IT incidents reported by the users.
  • Ensure the application of Group standards, especially concerning hardware, software, security policies, software licenses control, inventory, etc.
  • Manage site contracts and relationships with external suppliers.
  • Define and apply IT procedures specific to the site
  • Report on status on a monthly basis: create "dashboard/important indicators" and "important events" of the site, to send to Region and Zone IT Managers; integrate into monthly "Action Plan" meeting in coordination with Zone IT manager.
The ideal candidate will have/be: 
  • Bachelor's degree in Information Technology
  • Ability to communicate and to negotiate
  • Good understanding of/interest in shop floor systems 
  • Ability to communicate effectively with a diverse population and demonstrate good interpersonal skills
  • Excellent customer service skills
  • Experience in a manufacturing environment preferred
  • Commitment to the highest ethical standards and willingness to adhere to Faurecia's Code of Ethics nd Code of Management. 

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