Customer Success Partner (M/F) - RES18070

Function: Engineering (R&D, Manuf. Eng.)
Localization: France - Ile de France - Etampes
Contract type: Standard jobs
Publication date: 16th July 2019
Faurecia is an Equal Opportunity Employer
 
"Technical Perfection and automotive passion" is what defines Faurecia. We design, engineer and provide the best in technology, systems and services for automobile makers in every major market on all five continents. If you share our ambition for technical perfection and our passion for all things automotive, Faurecia has a career for you.
"Faurecia, a driving force…for your professional growth."
 
Our R&D Division is looking for a Customer Success Partner (H/F) for its R&D Center at Etampes (91). 
 
Customer Success Partner’s main missions :
•Regular presence @customer’s offices to understand needs and create intimacy
•Create you own network @customer to identify promoters and decision makers
•Ensure an active lobby of our innovations @customer’s level
•Quote pre-development studies and prepare commercial offers
•Retrieve technical specifications for seat components and understand customer’s procedures
•Lead specifications’ alignment between customer needs and our offers
•Provide inputs to acquisition team to create economical & technical compromise
•Support Customer Business Units with strong technical knowledge during customer meetings
•Communicate internally about team success and customer success
•Conduct Benchmark activity (Auto shows / Tests / …) to forecast next products
•Cross-connect services, collect & spread information

The ideal candidate will have/be:

 

•Master's degree in Engineering with sales specialization
•Strong communication and presentation skills, to promote innovations to our customers and report activity internally
•Strong relationship and teamwork spirit, ability to work in a matrixed organization
•International mind set, fluent in English
•Minimum 3 years experience in industrial environment (automotive is better)
•Proficiency in Microsoft Office
•Travels : monthly, mainly Europe

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