Field Service Technician - OPE16306

Function: Operations
Localization: United States - Buford
Contract type: Standard jobs
Publication date: 7th August 2019

 

Faurecia is an Equal Opportunity Employer

 

 "Technical Perfection and automotive passion" is what defines Faurecia. We design, engineer and provide the best in technology, systems and services for automobile makers in every major market on all five continents. If you share our ambition for technical perfection and our passion for all things automotive, Faurecia has a career for you.

 

"Faurecia, a driving force…for your professional growth."

 

The Hug Engineering AG, a Faurecia company, is the worldwide leader of exhaust systems for Diesel and gas engines for mobile and stationary applications.

      

Hug Engineering is looking for a Field Service Technician for our US office in Buford, GA. The role of a Field Service Technician is to provide technical support and physical assistance to customer by identifying problems associated with the operation of our equipment.


The main missions of the role are to:

·         Install, integrate, repair and troubleshoot machinery of a

          complex and involved design requiring a high level of

          technical skill/knowledge and independent problem solving

          skills.

·         Help direct and/or supervise customers personnel during

          system commissioning, installation, and integrations or

          servicing (repair and/or troubleshooting).

·         Identify and correct hardware or software issues

·         Maintain a positive customer relationship.

·         Review parts inventory, advise customer of necessary parts

          that should be included in local stock.

·         Work from complex engineering drawings and specifications,

          detailed written and/or verbal instructions, handbooks, 

          manuals, etc. 

·         Uses a variety of precision measuring instruments.

·         Provide assistance and work support for plant operations.

·         Support Aftermarket group by receiving and responding to

          customers’ telephone technical inquiries as needed.

·         Prepare trip reports that update the company as to the status

          and condition of installed equipment conditions and identifies

          additional equipment/parts opportunities.

·         Prepare expense reports that tie directly to the work

          performed at customer locations.

 
The ideal candidate will have/be:

·         Associates Degree (2 year) in Electro or comparable direct job

          experience.

·         Qualified candidates will have a minimum of 2-3 years of work

          experience with formal technical training either

          in power generation service, electrical troubleshooting and 

          repairs, or marine engineering. PLC programming.

·         Fluent in Microsoft Office applications is expected.

·         Excellent interpersonal skills and business-like personal

          appearance a must.

·         Ability to climb ladders, lift heavy objects and work in extreme

          environments and not be afraid of heights in a safe and

          secure way.

·         Problem solving independent judgment skills.

·         Demonstrated ability to accurately use a variety of precision

          measuring instruments and to read and understand complex

          engineering designs which include wiring schematics.

·         Reciprocating engine experience is a big plus.

·         Multi lingual EN/GER is a plus.

·         Electro-mechanical experience and skills a plus.

·         Capable of successfully handling a multi-tasked role.

·         Domestic and international travel required.

·         Must have a valid driver’s license and a valid (verifiable)

          passport.

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