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Desktop Manager Endpoint Specialist

Date:  14-Feb-2021
Country/Region:  PT
Contract Type:  Unlimited
Requisition ID:  8449


Title: Desktop Management & Endpoint Specialist

Reports to: Manager - Client Services


This position is part of the Global Infrastructure & Systems Operations team, that works closely with other central and local teams in developing and delivering endpoint solutions. Main duties and responsibilities:

  • Windows Client OS and Software deployment automation and fine tuning
  • Review, testing and validation of software applications and packages
  • Client computer hardware evaluation and testing
  • Drive or participate in the study phase and evolution of new technologies and systems
  • Ensure standards and best practices are understood and followed in this domain
  • Create and maintain documentation and provide Level 3 support
  • Perform training for local and central IT operations teams
  • Participate and contribute to projects of other IT departments


Required Qualifications:

The ideal candidate can demonstrate the following competencies:

  • Ability to manage projects, work on own initiative and as part of the team
  • Competencies or special know-how in:
    • Extensive background in endpoint technologies (Hardware & Software)
    • Good understanding of IT Infrastructure core services (AD, GPO, Networking, Security)
    • Working knowledge of Microsoft Windows Server and Client Operating Systems
    • Very good knowledge of Scripting, preferred AutoIT
    • Experience with Desktop Management solutions, preferred Ivanti EPM (LANdesk)
    • Good troubleshooting and communication skills
  • Proficiency in English language: read, write, and speak.
  • Ability to communicate and work in international teams and show intercultural interest



Category: Position with experience in large organization

Site: Santa Maria da Feira

Organization: Global Infrastructure & Systems Operations \Windows Infrastructure & Client Services\CS



Working hours: Fulltime

Contract: Permanent position

Education: Bachelor or IT Master’s degree

Area: Information Technology

Travel: Limited, depending on projects

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