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IT Analyst - Support

Date:  13-Sep-2021
Country/Region:  PT
City:  SAO JOAO DA MADEIRA Frames
Contract Type:  Unlimited
Requisition ID:  15450

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Faurecia is an Equal Opportunity Employer

New trends and expectations are reshaping the automotive industry. Inspired by the exciting new challenges associated with this revolution, Faurecia anticipates the future of mobility developing cutting-edge solutions for smart life on board and sustainable mobility. If you’re willing to contribute and create value for tomorrow’s cleaner and smarter mobility, Faurecia is the place to be.


Our Seat Structure Systems Division is looking for a Local IT Specialist for its Frames, São João da Madeira, Portugal Plant.

 

 

The main missions of the role are to:

- Collect and follow up the requested requirements by the Site;

- Implement new projects for local applications and infrastructures;

- Implement improvements in the existing Information Systems to ensure the right evolution;

- Ensure the ownership of the Systems by the user. If necessary coordinate: training to user, creation and application of the procedures;

- Assure 1st & 2nd level functional & technical support on the site critical applications (ERP, Supplier Kanban, TCO), and every kind of IT incidents reported by the users. If Help Desk exists for the site, the Help Desk will deliver the first level of support;

- Apply the company standards: hardware, software, Security policy, software licenses control, inventory, etc.;

- Collaborate in definition and apply specific IT procedures to the site;

- Collaborate and support the IT shared services budget of the site, issuing or validating all the related IT purchases.

- Report on status on a monthly basis: “dashboard/important indicators” and “important events” of the site.

 

The ideal candidate will have/be:

  • Minimum education level: Degree in Information Technology or Management (specialized in information technology)

Experience

  • Minimum 2 years experience of professional experience

Skills and competencies

  • SAP Knowledge;
  • Information Technology;
  • Fluent in English;
  • Teamwork and ability to work in a matrix environment;
  • Good communication and interpersonal skills;
  • Availability to make shifts;
  • Ability to communicate and to negotiate.
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