Forvia, a sustainable mobility technology leader

We pioneer technology for mobility experience that matter to people.

Your mission, roles and responsibilities

• Build and sustain strong relationships with customers, plants, key decision makers and other support functions in the customer’s supplier quality organization
• Enable a relationship of trust and partnership with customers, plants and other support functions through quality excellence and a passion for outstanding customer service
• Advise top management in relation to strategic decisions regarding timely and effective communication on customer feedback, priorities and issues
• Lead and optimize team performance by ensuring their understanding and use of quality tools and methods, customer metrics, and Faurecia Excellence System
• Establish individual yearly objectives to the assigned personnel and keep track of their performance achievement
• Maintain periodical reporting of KPI’s to the Business Group organization
• Performs root-cause analysis and other problem-solving activities to identify effective corrective actions and process improvements
• Develop a mindset of risk management and prevention in the plant (FMEA, control plan, contingency plan, etc.)
• Evaluate and consolidate plant quality performance of the region (Quality, Non-Quality Cost, TCS Index, Warranty, and Customer Complaints)
• Enforce the record retention related to production quality data in serial life
• Ensure the effectiveness of Quality fundamentals (IATF 16949, FES, 8 Quality Basics) activities and records through coaching, auditing, and training of the Plant team to meet Customer expectations
• Develop and communicate routine status reports to management as needed
• He/She is the voice of the customer inside the plant, but he/she represents Faurecia while visiting the customer
• Act as single point of contact for customer to implement their requirements across development programs
• Collaborate with Purchasing in activities & initiatives concerning Supplier Quality Assurance
• Propose continuous improvement ideas in business efficiency and cost reduction
• Capitalizes on knowledge and shares best practices / lessons learned across organization and within the site

Your profile and competencies to succeed

Education / Experience:

• Bachelor's degree (BS or BA) is desired. If the candidate has less than a Bachelor’s degree, the minimum proven experience in the Automotive industry should be 10-12 years6-8 years of proven Quality function experience in the Automotive industry
•  6-8 years of proven Quality function experience in the Automotive industry 

Knowledge / Skills:

• Well versed in all automotive quality standards and methods:
• • Statutory and regulatory requirements (FMVSS, ECE, EEC, CCC, etc.)
  • Quality audit requirements (ISO-9001, IATF-16949, VDA 6.3)APQP, PPAP, FMEA, MSA, SPC, etc.
  • OEM specific quality requirementsOEM product integrity specifications requirements
  • Company’s products and technologies
  • Faurecia Management System and Quality BasicsSix Sigma methodology awareness
  • Autonomy and Leadership mindset
  • Capability to build and manage network
  • Best practice sharing and improvement mindset
  • Results oriented with strong written and oral communications skills
  • Ability to work in a matrix organization
  • Fluent in English.
  • Second language welcome (Spanish, French or German) 

What we can do for you

• At Forvia, you will find an engaging and dynamic environment where you can contribute to the development of sustainable mobility leading technologies.  
• We are the seventh-largest global automotive supplier, employing more than 157,000 people in more than 40 countries which makes a lot of opportunity for career development. 
• We welcome energetic and agile people who can thrive in a fast-changing environment. People who share our strong values. Team players with a collaborative mindset and a passion to deliver high standards for our clients. Lifelong learners. High performers. Globally minded people who aspire to work in a transforming industry, where excellence, speed, and quality count. 
• We cultivate a learning environment, dedicating tools and resources to ensure we remain at the forefront of mobility.  Our people enjoy an average of more than 22 hours of online and in-person training within FORVIA University (five campuses around the world) 
• We offer a multicultural environment that values diversity and international collaboration. We believe that diversity is a strength. To create an inclusive culture where all forms of diversity create real value for the company, we have adopted gender diversity targets and inclusion action plans. 
• Achieving CO2 Net Zero as a pioneer of the automotive industry is a priority: In June 2022, Forvia became the first global automotive group to be certified with the new SBTI Net-Zero Standard (the most ambitious standard of SBTi), aligned with the ambition of the 2015 Paris Agreement of limiting global warming to 1.5°C. Three principles guide our action: use less, use better and use longer, with a focus on recyclability and circular economy. 

Why join us

FORVIA is an automotive technology group at the heart of smarter and more sustainable mobility. We bring together expertise in electronics, clean mobility, lighting, interiors, seating, and lifecycle solutions to drive change in the automotive industry.

With a history stretching back more than a century, we are the 7th largest global automotive supplier, employing more than 157,000 people in 43 countries. You'll find our technology in around 1 out of 2 vehicles produced anywhere in the world.

In June 2022, we became the 1st global automotive group to be certified with the SBTI Net-Zero Standard. We have committed to reach CO2 Net Zero by no later than 2045.

As technological innovation and the need for sustainability transform the automotive industry, we are ideally positioned to deliver solutions that will enhance the lives of road-users everywhere.