Forvia, a sustainable mobility technology leader

We pioneer technology for mobility experience that matter to people.

Your mission, roles and responsibilities

Your mission, roles and responsibilities

• Be first point of contact for customer concerns.

• Analyze the customer requirements and resolve the identified problems and risks.
• Drive Structured problem-solving approach for any quality issues, customer rejections & initiating appropriate corrective actions, permanent actions & lessons learned along with Cross Functional team.
• Interacting with different customers on day to day to establish & strengthen Customer Quality.
• Responsible for creating awareness about product Quality & Customer specific requirements across.
• Implementations of lesson learnt and its horizontal deployment.
  • Preferable experience of handling OEM customer independently.

Your profile and competencies to succeed

Ideal candidates will have / be

• Min. Bachelors degree in Mechanical/Automobile Engineering 
• QMS & preferred IATF  16949 Internal Auditor/ Six sigma green certified

Experience: 

• 8~12 years of experience in quality management/ customer quality in automotive environment
• Must have experience in dealing with customers individually ( TML, VW, M&M, Cummins etc)
• Proven track record in leading customer quality and manging customer issues
• Experience with quality core tools, 8D analysis, GD&T and problem solving methodologies
• Leading to register customer voices and provide solution to them.  

Skills and Competiencies:

• Solid knowledge of Quality in production
• Process orientation and good communication skill (English preferred)
• Strong skills in team Handling.
• Strong presentation skills to communicate quality metrics and performance data 
• Continues improvement mindset 

What we can do for you

• At Forvia, you will find an engaging and dynamic environment where you can contribute to the development of sustainable mobility leading technologies.  
• We are the seventh-largest global automotive supplier, employing more than 157,000 people in more than 40 countries which makes a lot of opportunity for career development. 
• We welcome energetic and agile people who can thrive in a fast-changing environment. People who share our strong values. Team players with a collaborative mindset and a passion to deliver high standards for our clients. Lifelong learners. High performers. Globally minded people who aspire to work in a transforming industry, where excellence, speed, and quality count. 
• We cultivate a learning environment, dedicating tools and resources to ensure we remain at the forefront of mobility.  Our people enjoy an average of more than 22 hours of online and in-person training within FORVIA University (five campuses around the world) 
• We offer a multicultural environment that values diversity and international collaboration. We believe that diversity is a strength. To create an inclusive culture where all forms of diversity create real value for the company, we have adopted gender diversity targets and inclusion action plans. 
• Achieving CO2 Net Zero as a pioneer of the automotive industry is a priority: In June 2022, Forvia became the first global automotive group to be certified with the new SBTI Net-Zero Standard (the most ambitious standard of SBTi), aligned with the ambition of the 2015 Paris Agreement of limiting global warming to 1.5°C. Three principles guide our action: use less, use better and use longer, with a focus on recyclability and circular economy. 

Why join us

FORVIA is an automotive technology group at the heart of smarter and more sustainable mobility. We bring together expertise in electronics, clean mobility, lighting, interiors, seating, and lifecycle solutions to drive change in the automotive industry.

With a history stretching back more than a century, we are the 7th largest global automotive supplier, employing more than 157,000 people in 43 countries. You'll find our technology in around 1 out of 2 vehicles produced anywhere in the world.

In June 2022, we became the 1st global automotive group to be certified with the SBTI Net-Zero Standard. We have committed to reach CO2 Net Zero by no later than 2045.

As technological innovation and the need for sustainability transform the automotive industry, we are ideally positioned to deliver solutions that will enhance the lives of road-users everywhere.