Main Purpose of the job 职务目的：

• To control Customer Quality and improve process

客户质量控制和过程改进

• Manager quality engineer 、quality wall

管理质量工程师、质量墙人员

Job Responsibilities工作职责：

1.    Quality Function：质量板块
    Responsible for solving customer complaints ， responsible for customer resident management;
客户抱怨质量问题处理和客户现场服务人员的管理；
    Perform regular customer satisfaction management according to Faurecia TCS requirements
根据佛吉亚TCS要求，定期进行客户满意度管理
    Responsible for solving process quality problem, to assure product and service quality;
及时处理与产品质量有关的过程问题，保证产品和服务质量；
    Collect、analyse and solve Customer Complaints 
收集、分析并处理客户投诉
    Collect data from customer (reject PPM/Scrap PPM), follow the trend and make internal control plan for continuous improvement;
收集客户端数据（如百万拒收、百万报废），跟踪趋势并通过制定内部控制计划不断改善
    Collect supplier data (SPPM), follow the trend and make internal control plan for continuous improvement;
收集供应商数据（SPPM），跟踪趋势并通过制定内部控制计划不断改善;
    Implement quality management system;  （IATF16949、8QB、PQA、Customer Audit）
贯彻执行质量体系；（IATF16949、8QB、PQA、客户审核）
    Establish QSE annual audit plan and follow it, improve it with action plan
建立 QSE 年度审核计划并执行,跟踪相应的行动计划
    Strictly observe internal process (FES)
严格遵循公司内部系统流程（FES, 佛吉亚卓越体系）；
2.    Technique function：技术板块
    Enough technique support for autonomous improvement.
对生产现场的自主改善提供充足的技术支持
    Sample release and management
       样件管理
    Responsible for project phase PQA and SR audit
负责项目阶段PQA 、SR审核
    Confirm and implement annual improving items
年度改善项目的确定和推动实施
3.    New Program: 新项目
    Involve in new program for quality & process after gate 3 review
      项目前期(Gate 3)工艺及质量介入 产品过程质量控制
4.    Team Management and Development:团队管理和发展
    Manage and develop team  
管理培训团队成员
    Support and coordinate QE&SQE
给予质量工程师技术方案或管理技术支持；协调安排质量工程师工作；
    Assist department manager make subordinate's KPI and development plan   
协助部门经理制定KPI及人员发展计划
    Assist the department manager to complete the internal and external work of the factory, actively promote the implementation
协助部门经理完成工厂内外部各项工作，主动推进落实执行
    Drive team improvement
推动团队改善
5.    Other and Specific Missions：附加及其他工作任务
    Ensure full respect of HSE rules and regulations
遵守健康安全环境规定
    Others temporary job given by Dept. Manager 
部门经理交给的其他工作 
    Cooperate with IATF16949& ISO14001 & ISO 45001system and FES operation system implement in plant.
配合公司IATF16949 &ISO14001&ISO45001& FES运营体系在工厂的实施。
6.    Ensure full respect of the Code of Conduct\ Rules and Regulations \Values\Employee handbook of the company
确保工作行为充分尊重了集团的行为准则、公司的规章制度、价值观及员工手册等

Qualifications 最低任职资格：

Bachelor's degree or above;

本科以上学历;

Above 5 year-experience in automotive industry , mainly focus on quality management

5年以上汽车行业质量管理经验;

Language：Basic English skill in listening, speaking, reading, and writing

基本的英语听、说、读、写能力

理想候选人任职资格The ideal candidate will have/be