Essential responsibilities and duties

The Production Supervisor’s primary responsibilities include:

Organization

• Line manager of 15 to 25 operators who work in the same time frame (shift)

QCDP Performance

• Make sure quality, cost, and delivery indicators reflect customer expectations
• Define, together with the supervisors of the other shifts and the UAP (Production) Manager, QCDP targets for the GAPs (improvement versus actual situation): PPM, PPH, TRS, absenteeism, number of accidents, improvement ideas, etc.
• Monitor performance during the shift and report accurate data at the end of the shift
• Manage resources to reach results: adapt headcount to volume, etc
• React in case of a problem: take care of immediate containment, call support functions, build corrective - action plans

Drive actions for improvement:

• Know team problems, seek feedback
• Define area for performance improvements
• Drive teamwork and problem-solving activities, lead Problem Solving Groups and workshops (5S, Hoshin, TPM, SMED, 8 Quality Basics…)
• Drive improvement ideas generation and implementation
• Ensure audits of standardized work are conducted by GAP leaders daily and ensure corrective actions are taking place.
• Audits once a week with each GAP Leader the respect of standardized work
• Aims to devote 70% of his/her time to improvement actions
• Define threshold and escalation of reaction modes to problems within his/her supervisory zone

Assure daily management

• Permanent presence on the shop floor: daily contact with all team members, close management of the lines
• Manage headcount: plan the day before people allocation for the next day, plan also on a weekly basis
• Coach GAP Leaders and team members in how to perform their role
• Support and help to fix problems
• Ensure discipline and rigor (work wear, break times, working hours…)
• Ensure the respect of safety instructions, policies and procedures

People Development

• Participate in the selection and recruitment of line employees
• Ensure proper induction of new operators on the line
• Build training plan to increase team autonomy; ensure training and coaching of team members
• Manage annual performance interviews for all team members
• Plan development of the people (validation and support from UAP manager and Human Resources Manager when appropriate): training, job evolution
• Validation of polyvalence
• Ensure recognition upon individual performance: take part of the decision process.
• Implement a minimum of 2 improvement ideas per month

Health, Safety and Environment and working conditions

• Ensure full respect of HSE rules and regulations
• Responsible for immediate stopping of a line in case of safety risks
• Lead HSE core teams and drive implementation to follow
• Drive improvement of working conditions and ergonomics

Team Work

• Ensure transparent timely communication with UAP manager and internal customers
• Arrive before start of shift in order to ensure transfer of all information from the supervisor of previous shift
• Participate with supervisory colleagues to improvement of UAP performance
• Participate to UAP Top 5 and report line performance, successes and issues as well as action initiated

Qualifications

The ideal candidate will have/be:

Minimum education level: Preferably a Bachelor’s degree

Experience:

• Preferably 2 years of production and/or supervisory experience

Skills and competencies:

• Operational knowledge of production methods (Kanban, 5S, Hoshin, TPM…)
• Strong sense of teamwork
• Strong communication skills
• Proven track record in upholding safety and quality standards
• Drive For Results
• Customer Focus

The Employee is aware and ensures the respect of the Internal Rules, Code of Ethics and Management Code applicable in the establishment to which she/he is assigned.