Forvia, a sustainable mobility technology leader

We pioneer technology for mobility experience that matter to people.

Your mission, roles and responsibilities

The L2 SAP Functional Expert is the interface between local site management and the Faurecia Core Systems (FCS) organization in terms of modifications, enhancements and implementations. He/she has a good functional understanding of SAP and detailed knowledge of the organization and processes in the sites he/she supports. As such, he/she plays a role of internal consultant for the proper usage of SAP on sites.

The main missions of the role are:

Participates in the SAP roll-out phase for the sites of his/her region

• Participating as assigned/available during Kick-off meetings
• Being the first-option for Key User Training
• Supporting the Go-Live activities, being on-site as required
• Supporting the First Post-Assessment
• Being involved in the Simulation Testing
• Being the first-option for extended support
• Ensure smooth Go-Live.

Performs 2nd level end-user support

• Receives incidents from the 1st level-support
• Documents solutions/results about incidents/demand in the ticket management system
• Provides either remote (phone, remote-control) or onsite support for end user. I.e. Training etc.
• Identifies and escalates problems of the sites through the support chain
• Follows up issue and root cause analysis with the support chain and validation with end user
• Responsible for Re-Training when necessary
• Supporting the On-Going Post-Assessments

Ensures Continuous Improvement in his/her functional domain

• Responsible for monitoring the plant performance. Working with Regional IT so that they can reinforce the message to the plant

Hypercare Support by

• Providing technical/functional support in their domain

Being the Subject-Matter-Expert in their domain

Your profile and competencies to succeed

Degree or Professional Studies: Collage diploma or university degree in the field of business administration, computer science, accounting, or management information systems or equivalent experience, with functional experience in Manufacturing & Logistics.

Experience:

• +3 years of experience in SAP, SD domains, EDI basics, MM/PP/FI basics knowledge desirable
• Experience in Automotive business processes a plus

Skills and Competences:

• Good knowledge of SAP structures, configuration standards, object dependencies, tables, Idocs and jobs
• Knowledge of SAP integration between and different modules like: FI-CO Purchasing, SRM
• Strong analytical, organizational skills and pro-active attitude
• Good communication and expression skills in an international environment
• Ability to communicate ideas in both technical and user-friendly language
• Self-motivated and capable of organizing own workload, with minimal supervision
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Strong customer service orientation; Strongly focused on delivery and quality
• Experience working in a team-oriented, collaborative environment
• EDI knowledge is a plus
• MX E-invoice knowledge is a plus. 
• Language: English Fluent
• Travel should be anticipated to average around 20%

What we can do for you

• At Forvia, you will find an engaging and dynamic environment where you can contribute to the development of sustainable mobility leading technologies.  
• We are the seventh-largest global automotive supplier, employing more than 157,000 people in more than 40 countries which makes a lot of opportunity for career development. 
• We welcome energetic and agile people who can thrive in a fast-changing environment. People who share our strong values. Team players with a collaborative mindset and a passion to deliver high standards for our clients. Lifelong learners. High performers. Globally minded people who aspire to work in a transforming industry, where excellence, speed, and quality count. 
• We cultivate a learning environment, dedicating tools and resources to ensure we remain at the forefront of mobility.  Our people enjoy an average of more than 22 hours of online and in-person training within FORVIA University (five campuses around the world) 
• We offer a multicultural environment that values diversity and international collaboration. We believe that diversity is a strength. To create an inclusive culture where all forms of diversity create real value for the company, we have adopted gender diversity targets and inclusion action plans. 
• Achieving CO2 Net Zero as a pioneer of the automotive industry is a priority: In June 2022, Forvia became the first global automotive group to be certified with the new SBTI Net-Zero Standard (the most ambitious standard of SBTi), aligned with the ambition of the 2015 Paris Agreement of limiting global warming to 1.5°C. Three principles guide our action: use less, use better and use longer, with a focus on recyclability and circular economy. 

Why join us

FORVIA is an automotive technology group at the heart of smarter and more sustainable mobility. We bring together expertise in electronics, clean mobility, lighting, interiors, seating, and lifecycle solutions to drive change in the automotive industry.

With a history stretching back more than a century, we are the 7th largest global automotive supplier, employing more than 157,000 people in 43 countries. You'll find our technology in around 1 out of 2 vehicles produced anywhere in the world.

In June 2022, we became the 1st global automotive group to be certified with the SBTI Net-Zero Standard. We have committed to reach CO2 Net Zero by no later than 2045.

As technological innovation and the need for sustainability transform the automotive industry, we are ideally positioned to deliver solutions that will enhance the lives of road-users everywhere.

#Li-Hybrid