Long Description

Forvia Interiors is looking for a Troubleshooting / QSS position to be based in Santa Maria da Feira, Portugal.

Main Mission
The role of the risk mitigation and troubleshooting team is to manage supply chain in risk/crisis and to manage the requirements of urgent transport flows:
▪    Set up a coverage report retrieve for all impacted suppliers/plants
▪    Arbitrate priorities of plants’ needs
▪    Ensure the correct documentation is available for suppliers/plants (inbound deliveries, manifests)
▪    Ensure that urgent shipments are triggered, selected, and delivered on time
▪    Troubleshoot any issue that may arise during the delivery process
▪    Communicate additional costs due to disturbances to the Service quality and performance team

Deliverables, Performance Indicators
▪    Alerts: # of red and yellow alerts 
▪    Stoppage OEM ( PF4)

Specific activities
Execution
▪    Daily monitoring of suppliers in crisis through meetings/action plan and arbitration (priority list record daily)
▪    Coordinate and require urgent procurement/shipments, together with premium team, and reporting if need it the tracking shipments 
▪    Initiate premium freight 
▪    Communicate with Plants, Suppliers and Traffic schedulers team, carriers to ensure arrival of items on-time
▪    Maintain accurate FCS datas based on suppliers deliveries
▪    Ensure that backlogs / firm and fcst figures are executed as in standard conditions (Bi or Weekly EDI to be send )
▪    Collaborate with other team members to identify areas for process improvement and develop strategies to optimize delivery operations
▪    When necessary, active participation in escalation meetings with OEMs, providing all the data's need it.
▪    Working close with suppliers in case of arbitration needs, even if necessary to be in suppliers' facilities.
▪    Execute meeting minutes to involve members and plants ensuring that information is transparent to all organization
▪    Ensure the good communication with Purchasing and Sales having the initiative to deploy WS and escalations
▪    Ensure that timelines / traceability of the problems is delivery when request by plants / purchasing / sales
▪    Maintenance of LADS, even if update in mass
▪    Supporting Network Design design , Key Users, Masterdata for Improvements link with routines P&T - Information leadtime, ISO,  pick ups, ASN , …
▪    Ensure that all the recharge evidences are share with QSS team to better mitigate the QP reports
Team Management, Training & Communication
•    Meet the code of conduct of the Company and promote it within her/his team. Behave as a “role model”, according to the “Being Faurecia” spirit
•    Provide support (technical/managerial) to her/his team and escalade issues to his Manager, when required 
•    Cascade all important information to her/his team, provide reporting to her/his manager 
•    Select, manage & develop her/his direct reports 
•    Manage the skills of her/his team, define the training plans in relation with HR and Plant PC&L. 
•    Conduct the annual assessments of her/his team members
•    Be an active member of the Supply Chain network (pro-active communication on Faur’us, …)

Qualifications

Qualifications
The ideal candidate will have/be:
▪    Bachelor's degree in industrial, transport, or supply-chain management
▪    Experience in transport operations or material planning
▪    SAP and TMS tools knowledge 
▪    Multi-functional & Multi-cultural communication with the ability to communicate effectively with customers, carriers, and team members
▪    Minimum bi-lingual (English + one other languages)
▪    Customer orientation / Team spirit / Autonomy / Decision-maker / Resiliency / Openness to new ideas
▪    Organizational skills, with the ability to manage multiple tasks and priorities simultaneously
▪    Strong attention to detail and the ability to identify and resolve problems quickly
▪    Ability to work under time pressure and to work flexible hours as needed to ensure timely delivery of urgent shipments